Conversations with potential customers aren’t just happening over email or phone, they’re happening all over social media. Whether it’s a product enquiry via Facebook, a connection request on LinkedIn, or a quick comment on a post, these touchpoints all matter. But managing them separately across multiple platforms can be messy, time-consuming, and easy to miss.
With TEB’s Social Media Integration, all your key customer interactions are pulled directly into your CRM, giving you one centralised space to monitor and respond. No more switching between platforms or losing track of who said what. It’s about meeting your leads where they already are and making it easier for your team to keep the conversation going.
Social media is where your prospects are asking questions, giving feedback, and forming first impressions. With TEB’s Social Media Integration, your team can respond faster, follow up smarter, and make every interaction count.
According to Sprout Social, '78% of consumers are more willing to buy from a brand after a positive experience on social media'. By streamlining social activity into your CRM, your team stays focused, organised, and ready to act.
Capturing attention is just the start, what you do next is what drives results. With TEB’s Social Media Integration, you’re not just seeing interactions; you’re acting on them. Every message or comment can be turned into a lead, assigned to a team member, and added into your workflow instantly. Here’s how it helps your business:
That means your sales team can follow up right away, your marketing team can track engagement trends, and your support team stays in the loop, all from a single platform. This feature pairs seamlessly with other TEB tools like automated follow-ups, lead tagging, and custom pipelines, making your CRM not just a database, but a smart engagement engine.
Want to see it in action?
Book a demo with us today and discover how social media integration can help you turn likes into leads.
