The medical manufacturing industry has several competing priorities, often leading to CRM systems being neglected through their list. It is often found medical distributors have several locations and asset data stored in different silos within customer organizations, which may be stored manually through email contacts, documents, and spreadsheets. The inefficiencies of scattered customer data eventually become a costly operational burden for medical manufacturers affecting business growth.
In this article, you will uncover how TEB Apps will help you build and maintain strong relationships for a diverse customer base, empowering you to optimally promote these relationships to generate more product orders and higher visibility of your product line-up amongst target customers.
Before we delve into the specifics of CRM software adoption and how implementing TEB Apps has helped several businesses transform their business operations, this section of the article provides a quick overview of the medical manufacturing industry.
The medical manufacturing industry plays a critical role in providing healthcare solutions to patients around the world. This consists of producing a range of equipment designed to diagnose and treat patients within global healthcare systems. Some of these medical devices range from simple plaster and bandages to complex programmable equipment and sophisticated imaging systems. Statistics shared by GITNUX states the medical device market is projected to reach $612.7 billion by 2025, with a compound annual growth rate of 5.4%. This growth is driven by factors such as technological advancements, increasing healthcare expenditure, and a growing aging population.
Due to the fast-paced industry with expected growth over the next few years, medical manufacturer stakeholders have witnessed a shift toward customer-centricity. Companies are now focusing more on building strong relationships with healthcare providers, distributors, and other stakeholders to drive growth, revenue, and innovation. While TEB Apps a powerful software tool has emerged helping these companies to manage their relationships and business processes effectively.
Here are some key reasons why CRM software is being adopted in the medical manufacturing industry and how it has transformed their business process:
TEB Apps has allowed companies to centralize customer data, track interactions, and manage relationships more efficiently. For medical manufacturers, having a comprehensive view of customer preferences, customer history and interactions, and communication channel data is essential for delivering personalized services to address customer needs promptly.
Most medical manufacturers collect website visitor inquiries via a Contact Us form. Often, the input from a form submission is sent to one or more people by email. Using TEB Apps system companies benefit from a centralized data system in which they can manage their leads in one place, allowing team members to score leads appropriately, follow up on inquiries, and manage opportunities.
The format and process of a medical manufacturing company’s sales quotes can range from several documents of descriptive text, that may also include images. Also taking notes that there may be rules around which items can be quoted based on the items they’re related to. A complex manual quote and approval process that’s hard to track can confuse sales reps, making this stage prone to errors. However, implementing TEB Apps has allowed companies to automate and configure rule-based quoting to streamline their quote management process. Our software also allows you to create custom quote templates, streamlining pricing on quotes with specification and volumetric pricing.
In the highly regulated medical manufacturing industry, compliance with industry standards and regulations is paramount. TEB Apps software has helped manufacturing companies maintain accurate centralized data to keep records of quotes, and customer interactions/ orders to help track compliance requirements to ensure adherence to regulatory guidelines. This reduces the risk of non-compliance and enhances the company’s reputation in the market.
TEB Apps mobile App which helps streamline and automate tasks on and off the field.by field representatives with all relevant information on the customer and notes on any potential existing support cases. Our App also comes with a business card OCR reader allowing sales teams to quickly capture lead data.
In a rapidly evolving healthcare landscape, medical manufacturers must stay ahead of the curve. By embracing and leveraging TEB Apps your company can strategically navigate away from challenges, seize opportunities, and thrive in a dynamic industry that is dedicated to improving patient outcomes and advancing healthcare innovation.
With the increased complexity of managing customer interaction and lead data inside the medical manufacturing industry, companies have now shifted focus toward the importance of implementing an innovative CRM solution. One key factor that sets TEB Apps apart is the high level of customization and flexibility. Unlike other available CRM software, TEB Apps offers a tailored solution that can be customized to meet the unique requirements of each business regardless of your company’s industry or sector. We have a user-friendly interface with customizable workflows and centralized data enhancing your tracking capabilities and making your journey of managing customers or maximizing conversions more efficient.
Here are some of the key features of TEB Apps that can be leveraged by you within the medical manufacturing industry:
Streamline your business operations with TEB Apps, book a demo today to take a step closer!
