The logistics industry is a crucial component of the global economy, with the facilitation of movement and storage of goods from origin to destination. It is an industry which is driven by technology, change, and innovation – and it is unsurprising that in the UAE, a region which prides itself on being at the forefront of all these areas – logistics is being improved and developed with technology and data-driven innovations.

In this article, we will look at the UAE Logistics market, how Customer Relationship Management (CRM) and business automation are helping this industry right now, the future of CRM and automation in logistics, and what you need to consider as a UAE business before investing in your own CRM and automation tools.