The logistics industry is a crucial component of the global economy, with the facilitation of movement and storage of goods from origin to destination. It is an industry which is driven by technology, change, and innovation – and it is unsurprising that in the UAE, a region which prides itself on being at the forefront of all these areas – logistics is being improved and developed with technology and data-driven innovations.
In this article, we will look at the UAE Logistics market, how Customer Relationship Management (CRM) and business automation are helping this industry right now, the future of CRM and automation in logistics, and what you need to consider as a UAE business before investing in your own CRM and automation tools.
(more…)According to Harvard Business Review, companies that respond to leads within an hour are 7x more likely to qualify the lead than those who wait longer. Yet many teams still miss their window, not due to lack of effort, but because updates get lost in disconnected tools and email chains. Without real-time visibility, follow-ups get delayed, and opportunities cool off. TEB Cloud solves this with instant with in-platform notifications that alert your team the moment a lead takes action, so nothing is missed, and no one is left waiting.
(more…)Businesses across the globe are using TEBs workforce management features to align their team, and gain crucial insights into performance, on-field activity and project completion. Businesses are leveraging TEBs desktop and mobile app to get these insights in office and on the field.
(more…)Keeping track of stock is an essential part of any business, but for hand and power tools manufacturing, this can be made even more difficult by the sheer number of variations, sizes, and models of individual items, all of which have to be monitored, managed, and up-to-date in systems that may be further complicated by selling direct to consumers or in wholesale agreements to retailers, and have to be monitored in multiple areas of a management system. In this article, we will look at some of the key challenges manufacturers face for stock and inventory management, how these problems may occur, and what sort of software and automation that can help to resolve these issues.
(more…)Customer Relationship Management (CRM) software is a core platform that operates at the heart of many businesses processes and is a key ingredient in business success. But does it really help to boost sales? Today we look at an overview of what CRM is and what benefit it brings, why some people do not believe that CRM software sales are possible to be boosted, and just how having the right CRM can indeed boost sales for your business.
(more…)Digital transformation plays a critical role in enhancing patient care, operational efficiency, and business growth. Traditionally, Electronic Health Records (EHR) have been the backbone of healthcare technology, ensuring accurate patient records and compliance. However, as we enter 2025, Customer Relationship Management (CRM) systems are emerging as a game-changer for healthcare providers looking to improve patient engagement, streamline processes, and drive revenue growth.
EHR (Electronic Health Records): primarily focus on managing patient data, ensuring compliance with medical standards, and improving clinical workflows. These systems store medical histories, prescriptions, test results, and treatment plans, making them essential for healthcare professionals.
CRM (Customer Relationship Management): on the other hand, is designed to optimize relationships with patients, streamline communication, and enhance overall customer experience. A healthcare CRM integrates patient interactions, automates administrative tasks, and improves marketing strategies to attract and retain more patients.
As healthcare businesses face increased competition and rising patient expectations, the need for a CRM system is becoming more evident. Here are some key reasons why 2025 is the year healthcare providers should prioritize CRM adoption:
1. Enhancing Patient Engagement and Retention
Patients expect a seamless, personalized experience when interacting with healthcare providers. A CRM helps build better relationships by automating appointment reminders, follow-ups, and customized health-related communications. This proactive approach leads to increased patient satisfaction and long-term loyalty.
2. Data-Driven Decision Making
Unlike EHRs that primarily store medical data, a CRM provides insights into patient behaviour, preferences, and interactions. With AI-powered analytics, healthcare providers can make data-driven decisions, improve service offerings, and optimize marketing efforts to attract new patients.
3. Streamlining Operations and Reducing Costs
Administrative inefficiencies are a common challenge in the healthcare sector. A CRM automates repetitive tasks like scheduling, billing follow-ups, and patient inquiries, reducing the burden on staff and lowering operational costs. This automation ensures healthcare professionals can focus more on patient care rather than manual processes.
4. Improved Communication and Coordination
A CRM integrates multiple touchpoints, ensuring seamless communication between healthcare teams and patients. Whether it's through email, SMS, or AI-powered chatbots, a CRM ensures that all patient interactions are tracked and managed efficiently, reducing gaps in communication.
5. Regulatory Compliance and Security
Modern CRMs are designed with compliance in mind, ensuring that patient data is securely managed and meets healthcare regulations. With robust encryption and access control features, CRMs provide a secure environment for storing sensitive patient information.
While EHRs remain essential for managing clinical data, integrating a CRM allows healthcare providers to expand beyond traditional record-keeping and focus on patient engagement, retention, and business growth. By leveraging a CRM alongside an EHR, healthcare organizations can achieve a comprehensive digital strategy that enhances both patient care and operational efficiency.
Not all CRMs are built the same, healthcare providers must look for a CRM that offers:
In 2025, healthcare providers can’t afford to rely solely on EHRs. The demand for personalized care, seamless communication, and operational efficiency is higher than ever, and that’s where a powerful CRM comes in. TEB is redefining healthcare management with cutting-edge automation, intuitive data centralization, and efficiency-driven features, all wrapped in a sleek, user-friendly design.
Ready to elevate patient engagement and streamline your operations? Learn more about how TEB can transform your healthcare business today.
Every organisation operates differently, with unique processes, goals, and challenges. This is where customisable CRM workflows come in. By adapting to your specific needs, these workflows empower businesses to streamline operations, improve team productivity, and deliver a more personalised customer experience. As industries become more complex, the ability to tailor your CRM to align with your processes is essential. In this article, we’ll explore why customisable workflows are a game-changer for modern businesses and how they can transform the way you work.
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