No matter what industry your business operates in, you need a steady stream of customers to be successful. Customer retention is one of the most important business strategies you will need in order to keep your clients happy, returning time and time again, and recommending you to their friends, peers, and business contacts.

In this article we are going to take you through customer retention – why it is so important, how each department in your business contributes to it, the top 10 factors you need to consider for a low churn rate, and the technology required to improve your customer retention on a sustainable long-lasting basis.

Software as a Service (SaaS) can be a crucial tool for businesses who are looking to expand, have limited internal resources, and other similar reasons. Being able to identify what is available, who is providing it, and whether there are significant benefits to having SaaS is important. In this blog we take a brief look at what SaaS is, what different types of SaaS software are available, the benefits of using different types of SaaS software, who is at the top of the industry, and what TEB Apps can do to help your business.

Manufacturing and industrial industries in the UAE have been increasing in the last few years, and look set to continue into 2025 and beyond. Supporting these businesses is automation, and smoother operating processes. In this article we look at how these industrial automation tools have been impacting the UAE, why automation is going to continue to be an important factor in the market, and the key benefits of bringing automation into your industrial UAE business.

Bringing your business into the digital world means being aware of a lot of different terms, technologies, and possible options for your company. Business automation and Customer Relationship Management (CRM) software are often spoken about together, but are they actually the same thing, or separate technologies that you need to know about. Today we are going to look at what CRM and Business Automation (also known as Business Process Automation or BPA) actually are, how they compare if you were to look at having one or the other, and the key benefits that come from utilising both.

Whether your manufacturing business is selling direct to consumers, resale by other businesses, or are manufacturing component parts – you need to identify your niche, refine your strategy, and make the most of every sales opportunity whilst standing out from your competitors, and building your brand. Sales enablement tools are one clear way in which manufacturing industries are developing their strategies to increase sales. From the use of Customer Relationship Management (CRM) software, and Artificial Intelligence (AI), to Business Process Automation (BPA) and the use of data analytics, there is a lot of opportunities and ability for your business to evolve. In this article, we take a look at some of the most commonly used sales enablement tools in manufacturing, some of the top CRM platforms used in manufacturing, and how AI and automation is evolving.

Customer Relationship Management (CRM) software can be an incredibly powerful business tool – and the best CRM can bring about massive benefits, but only when it is understood, installed correctly, and used properly. For many companies, CRM software is too complex, not intuitive, and not used as a result. Today we take a look at CRM usage in Dubai and the UAE, the problems that a lot of the available CRM solutions have in common, and why you need to do your research to benefit from a simple CRM game changing solution for your business.

In the pursuit of business growth, business sustainability is a crucial element often overlooked. Sustainable growth not only ensures long-term success but also minimizes negative impacts on the environment and society. In this article, we delve into the importance of sustainable business growth, the challenges involved, and how to achieve it effectively.

The manufacturing sales cycle is evolving, and new technology has made it easier than ever for manufacturing businesses to simplify their end-to-end processes to fuel efficiency and growth. In this whitepaper, you will get a full breakdown of the latest technology that is helping businesses in the manufacturing industry optimise their sales cycle to lower costs and boost revenue.