Service industry businesses often struggle against huge numbers of other businesses to try and stand out from the crowd, boost their reputation, increase their sales, and generate long-lasting customer relationships. With limited time and resources, how you handle your business structure can make a huge difference, and this is where sales automation comes into play. In this article we have a look at cleaning service providers and the challenges of managing leads in this niche. We will then discuss how Customer Relationship Management (CRM) software and strategic sales automation can dramatically increase your bottom line.

Whether your manufacturing business is selling direct to consumers, resale by other businesses, or are manufacturing component parts – you need to identify your niche, refine your strategy, and make the most of every sales opportunity whilst standing out from your competitors, and building your brand. Sales enablement tools are one clear way in which manufacturing industries are developing their strategies to increase sales. From the use of Customer Relationship Management (CRM) software, and Artificial Intelligence (AI), to Business Process Automation (BPA) and the use of data analytics, there is a lot of opportunities and ability for your business to evolve. In this article, we take a look at some of the most commonly used sales enablement tools in manufacturing, some of the top CRM platforms used in manufacturing, and how AI and automation is evolving.

Is your sales process designed to get your customers through the sales cycle without A. dropping out, and B. getting bogged down in unnecessary delays? Whilst it is not always possible to determine the exact path your clients will take through their customer journey, there are plenty of things you can do with sales automation to make it as streamlined, simple and profitable as possible.

In this article we are going to take a full look at what exactly sales automation in 2025 is and how it has evolved over the last five years. Then we will discuss the challenges of sales without automation, and the processes that can be automated, before finishing up with some top tips on choosing sales automation software for your own business.

Customer behaviours used to be difficult to track and predict, but with modern tools and Artificial Intelligence (AI), it has now become a lot easier. Using predictive AI marketing is a growingly popular method for companies to gain a deeper understanding of their customers, track real-time changes, and really boost marketing outreach to stand out in crowded industries.

In this article we are looking at what predictive AI marketing means in today’s marketing funnel, how using behavioural data to anticipate customer needs can give a competitive edge, and why optimising campaigns with real-time predictions and insights can be a game changer.

No matter what industry your business operates in, you need a steady stream of customers to be successful. Customer retention is one of the most important business strategies you will need in order to keep your clients happy, returning time and time again, and recommending you to their friends, peers, and business contacts.

In this article we are going to take you through customer retention – why it is so important, how each department in your business contributes to it, the top 10 factors you need to consider for a low churn rate, and the technology required to improve your customer retention on a sustainable long-lasting basis.

What is one of the biggest issues with CRM software? If you are thinking of their dashboard, you would be correct. CRM software typically overwhelms the user by showing too much information, which detriments sales performance due to not knowing where to begin. This is where TEBs sales dashboard comes in.

Traditional sales methods often focus on pushing products or services without fully considering the customer's specific needs or pain points. Enter Outcome-Based Selling, a modern approach that prioritises customer outcomes over mere transactions. This article will break down what outcome-based selling is, how it differs from traditional strategies, and why it should be at the forefront of your sales approach.

Pharmaceutical businesses around the world are now adopting TEB to streamline and automate their processes from chemical trial periods to tracking doctor and hospital chemical usage. With TEB businesses in the pharmaceutical industry: